business etiquette

The culture of Casual Fridays seems to have resulted in a culture of Casual Every-days, in dress and attitude. Customer service begins within an organization and starts at the top. How directors and managers interact with colleagues and employees impacts internal stakeholders external relationships. Learn tools to create a positive work culture that results in satisfied customer relations.

Possible delivery options: online course, face-to-face meetings, presentations during staff meetings, reference handbook. Pricing begins at $125USD per hour.